A WHEELCHAIR-BOUND passenger and his fiancée have been hit by a falling metal luminaire diffuser while travelling on a train in southern England.
A perforated steel panel from one of the light fittings in the carriage ceiling fell on James Lang and his fiancée Caroline Pearce, while the couple were on the Southampton-to-Portsmouth service with Great Western Railway in the south of England.
Lang told his local newspaper, The News: ‘It was such a shock when this big metal light guard just fell on to us and hit me in the shoulder and Caroline on the head.
Pearce added: ‘I had a headache for two days after it happened and it is an experience that has made us nervous.’
A spokesperson for Great Western Railway told the press: ‘We are aware of an incident where a lighting grille has come loose and struck a passenger.
'Fortunately, no injuries were sustained and the customer continued his journey without requiring further assistance from our on-board staff.
‘We take the safety of our passengers very seriously and are looking into this incident in detail.’
It’s been reported that the train guard – who removed the panel from the scene – promised the injured couple ‘£5 and some gift vouchers’ as compensation.
Lang commented: ‘For us, we thought that was really insulting and all we could think was what if a child or baby had been underneath when it fell. We won’t be using the vouchers.’
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