Megaman issues recall after serious fault found

Megaman has indicated that the recall has been made simply to air on the side of caution, as the number of affected lamps is very small.

Megaman has identified a serious fault with one of its products and has issued a full recall.  

The fault can be found in the 4W Incanda-LED Candle B22 (batch number 14W41) and can lead to a live bayonet cap.

This will pose no risk in a correctly installed earthed class I fitting, but in a class II fitting, without earth, a live cap can result in an electric shock.

Megaman has indicated that the recall has been made simply to air on the side of caution, as the number of affected lamps is very small. Nevertheless the company was at pains in a statement to make clear that no other batch numbers were affected.

Megaman is requesting that retailers endeavor to track down customers who may have bought the product.

The company has also issued the following instructions to help ascertain if you have this lamp at home or in a stock warehouse.

How to identify the batch number

If the lamp is installed, you must isolate the mains / turn the power off, before removing the lamp. The batch code can be found printed on the base of the lamp: 14W41

The batch number can be found on the base of the lamp, indicated below, in small grey font. You cannot see the batch number on the packaging so you will need to remove it from the box. The batch number consists of a number followed by ‘W’ and another number. The batch you are looking for is 14W41. All other batches are OK.

What to do if you have batch 14W41

If you do have any lamps with the batch number, please contact Megaman on 01707-386000 immediately to arrange collection of the lamps and arrange a full credit refund and free of charge alternative.

 

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